A friend of mine, Nishant Verma who studies B.Tech in ICFAI,Hyderabad got into a serious trouble. HisYahoo account was hacked and now he calls me to help him get back his account recovered in which he has his university forms and other mandatory emails from his college and other professional institutes.
As normal, I advised him to use paasword recover page but of no use coz; his account is being hacked.
While on this I found a new way to recover your yahoo a/c and this helped him and me, a sigh of relief since I cannot see my friend in depression.
Here's some solutions we found that helped him reset his password.
• Call 866-562-7219, press 2, press 2. Be ready to provide Date Of Birth, date account was hacked, some details about the last emails you accessed, and the answer to your secret question.
• Repeatedly email customer service at mail@cc.yahoo-inc.com
• Email account:--> security-help@cc.yahoo-inc.com, in the subject line, put your old password.
• Call 1-(408) 349-1572, tell them you're a premium member (even if you're not), they will transfer you to password department.
So what can you do to prevent yours?
1.If your security question is to write your mother's maiden name. DO NOT write the truth. Remember this is not a passport verification. Write something else. At least MIS-SPELL the name. But then the catch is you must remember this. Remember if you are on line, there is a lot of data about you floating around.
2.Give a secondary email address. Though often not mandatory, when the hack happens you will wish you had done it. So might as well do it now.
3. When it happens, respond swiftly. When your account is hacked, it will take some time to get it back. Put in the time. Or put someone on it...someone who you trust. Don't delay
Have you ever gotten your Yahoo account hacked? How easy/hard was it to regain control of it?
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